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Influencer Marketing Assistant

Job Description:

Our influencer marketing support will have first-hand exposure to the behind-the-scenes world of influencer marketing. The right candidate has an interest in social media influencers and understands how to vet an influencer's page while building a relationship long-term.

  • Execute day-to-day influencer campaigns including providing products and executing campaigns
  • Identify influencers tailored to the brand while building meaningful relationships
  • Tracking and evaluating influencer marketing content and progress
  • Placing gifting orders to influencers
  • Reporting on key metrics
  • Evaluating Influencers and assigning to campaigns including managing action items, timelines, and reporting
  • Support PR and Influencer team to meet deadlines

Marketing Associate

Duties and Responsibilities

  • Provides administrative support for all Marketing departmental activities.
  • Provide general support to the Product Management team with the promotion of bank products and services.
  • Provide general support to the Community Relations manager with the bank’s fundraising and corporate donations activities.
  • Performs general administrative duties including but not limited to invoice processing, branch distributions, filing, answering incoming calls from branches, vendors and other bank departments.
  • Responsible for the compilation and processing of monthly and quarterly production, incentive and tracking reports.
  • Responsible for the event management of the company-wide employee recognition event.
  • Responsible for maintaining the departmental budget report and associated files.
  • Track and control inventory of product collateral, promotional material and departmental supplies.
Customer Service Rep

Job Description:

As a Customer Care Specialist, you will be responsible for securing new recurring revenue from residential prospects and securing new incremental revenue from existing customers by pro-actively communicating with the prospect.

What you will do to contribute to the company's success

  • Gains familiarity with Customer Care concepts, procedures and methodologies.
  • Performs entry-level assignments within a specific region or business area.
  • Responds to customer-generated tickets and provides thoughtful, personalized communication.
  • Asks questions and actively listens to customers to understand their issues, demonstrating respect and concern at all times.

With guidance, assists with or performs a range of customer support duties, including:

  • Providing billing and pricing information to customers.
  • Resolving standard issues remotely and/or educates customers on steps for issue resolution (i.e., for price, billing or payment questions).
  • Tracking down information needed to accurately and appropriately respond to customer questions and needs.
  • Arranging product returns / exchanges.
  • Performing add, change, delete requests in hosted platforms.
  • Promotes Tozalazz products, features and services for potential upselling.
  • Documents customer inquiries, status and resolution.
  • Follows up with customers to ensure satisfactory issue resolution.

We’re ready to meet you! Come help us achieve our ambitious goals! Please deliver your resume to [email protected]


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